Hours: Mon – Sun (PST) 10am to 10pm – (408) 915-0047
Hours: Mon - Sun (PST) 10am to 10pm -  (408) 915-0047

Updating Account Information

Shipping Policy

Once your order is placed and confirmed, we prepare the items ordered for shipping. Once your products are ready, your order is shipped to you within three days; however, transit time may go up for remote locations. Since we are located in San Jose, California, the distance of the customer’s location is measured from here and as per our standard time.

Apparel & Accessories

Any merchandise you order from Wskonnekt® as well as the any apparel such as clothing, jeans or accessories will be delivered via the most practical method possible. Our couriers for these types of goods are USPS, FedEx and DHL. We are pleased to offer international shipping on all items in our online store.
Usually the products are received by the customer within one – two weeks of order. The processes that are followed prior to deliveries are as follows:

Standard Curbside Delivery

This service delivers your freight to the destination of your choice directly by means of trucks. The delivery time is dependent on your destination. Of course, individual item order would cost less.

Standard Curbside Delivery accompanied by Lift Gate Service

In case of larger orders, customers require to pay an additional charge of $60 as lift gate service. You have the option of rejecting the service. However, this would require you to carry your own goods to your destination at your own risk. On the other hand accepting such service might cause a delay in the delivery of the ordered objects.

International Orders

Our international clientele may need to seek the help of a customs broker who would ask for information such as kinds of goods, number of pieces, payment status, and value of goods. You would need to pay applicable excise duties and taxes. Having paid those, your ordered items are eligible to cross the border and enter your country lawfully. You will be provided with customer invoice as well as BOL which we would require apart from the contact information of customs broker.
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